Help center/POS & Sales
10 min

Make your first sale

Learn the complete POS sales flow: add products, apply discounts, collect payment, and print the ticket.

In this guide
  1. Open a new sale
  2. Add products to the cart
  3. Apply discounts
  4. Collect payment
  5. Print the ticket
  6. Register the customer

Open a new sale

  1. Go to Point of Sale from the main menu.
  2. Select the active location and terminal.
  3. Click New sale.

Add products to the cart

Search and add products to the sale cart. You can do this by category, name, or barcode.

  1. Browse categories in the left panel.
  2. Click a product to add it to the cart.
  3. Adjust the quantity from the cart if you need more than one.
  4. If the product has variants or modifiers, the system will prompt them automatically.

Apply discounts

You can apply global discounts to the sale or per-item discounts.

  1. For an item discount: tap the item in the cart and select Discount.
  2. For a global discount: use the Discount button at the bottom of the cart.
  3. Set the percentage or fixed amount of the discount.

Collect payment

  1. Click Charge when the cart is ready.
  2. Select the payment method (Cash, Card, etc.).
  3. If cash, enter the amount received to calculate change.
  4. Confirm the payment.

Print the ticket

Once payment is confirmed, the system will offer to print the receipt.

  • If you have a printer configured with QZ Tray, the ticket is sent automatically.
  • If using Browser mode, the browser's print dialog will open.
  • You can also resend tickets from the sales history.

Orders are also routed to configured print zones (e.g., kitchen, bar) based on product type.

Register the customer

You can link the sale to a customer to track history, accumulate points, and activate the loyalty program.

  1. Before charging, search for the customer by name or phone.
  2. If they don't exist, create them quickly from the POS.
  3. The system will automatically accumulate points if the loyalty program is active.
Sales & Support